Just as higher education institutions are complex, the Sentient Knowledge Map (SKM) is multifaceted. To help you navigate it, we’ve created the promotional and demonstration videos below. Selecting a title opens the video in the WordPress media viewer of the HELLO Community web site.
These videos are also available in a recommended viewing sequence↗ within the SKM help section and on our YouTube channel↗ (note: YouTube may include advertisements).
A high-level overview of Sentient↗ — purpose, how it works, and key capabilities.
Published: 06/17/23 | Minutes: 24
Learning Outcomes – Upon completion of “A high-level overview of Sentient” you should be able to:
- Explain the institutional pain points Sentient was designed to address, the goals of the initiative and the benefits an adopting institution can expect to achieve.
- Explain why modelling a complex organization can lead to a greater understanding for all stakeholders, and more effective management techniques.
- Explain what the Sentient Knowledge Map is.
- Explain the relationships between the Sentient Initiative, the Sentient Knowledge Map, and the HELLO-Community.
- Explain Sentient’s vision.
Interview with the President of Fairmont State University↗ — President Martin interviews Graham Glynn, creator of Sentient.
Published: 11/18/21 | Minutes: 6
Information Science & Knowledge Management↗ — and how they are implemented in Sentient.
Published: 06/26/23 | Minutes: 22
Learning outcomes – Upon completion you will be able to:
- Define and explain the relationships between the basic terms used in information science and knowledge management as they are used in the Sentient Knowledge Map (SKM).
- Discuss how connecting data creates information and then knowledge.
- Give examples of the schemas used to create sense from unstructured data.
- Explain why naming, classifying, and structuring information consistently is important for its effective discovery and use.
- Demonstrate how objects within the SKM are named.
Concept mapping and the Sentient Knowledge Map↗
Published: 06/30/23 | Minutes: 24
Learning outcomes – Upon completion you will be able to:
- Describe what a concept map is.
- Explain why concept maps are a superior method for conveying information.
- Define the elements of and produce a basic concept map.
- Demonstrate how to read a set of connected thoughts within a map.
- List the five major components of the Sentient Knowledge Map and describe the function of each.
QuickStart access to Sentient↗
Published: 07/06/23 | Minutes: 18
Learning outcomes – Upon completion you will be able to:
- Explain how you can legally use and distribute the SKM and its contents.
- Access the SKM with any web browser from any Internet connected device.
- Download the client application, get authorized for, and access the synchronizable version of the SKM.
- Create a customized clone of the SKM for your institution.
Improve knowledge and understanding of the institution↗ — and community shared resources.
Published: 07/13/23 | Minutes: 25
Learning outcomes – Upon completion you will be able to:
- Explain the advantages of providing a single interface to comprehensive information about the institution for all stakeholders.
- Efficiently navigate within the SKM.
- Explain the structure and major categories of the Universal Institutional Model.
- Discuss why it is advantageous to convert as much information as possible from implicit/tacit to explicit, and explain how the SKM helps achieve this.
- Explain the purpose and of the community shared resources section of the SKM and give examples of its content.
Metrics and why data matters↗
Published: 07/22/23 | Minutes: 35
Learning outcomes – Upon completion you will be able to:
- Explain why choosing the right metrics is critical to the success of a project.
- Define what a metric is and the diverse ways they can be classified.
- Discuss what needs to be known about a metric before a decision on its adoption is made.
- Usefully integrate metrics into an institutional model.
- Explain what metric dependencies are and why they are important in diagnosing and solving problems.
- Explain why the source of a metric is important and how it affects its flexibility.
- Explain what a key performance indicator, lagging, and leading metric is.
- Determine which metrics would make good Key Performance Indicators (KPIs) for operational areas.
- Explain why metrics have a cost and why their selection is a strategic choice.
- Discuss the factors that should be considered when choosing a set of metrics for a unit.
- List a variety of sources for useful metrics.
- Explain the limitations of metrics and other factors that should be considered for decision making.
- Discuss the challenges that are involved in establishing a knowledge culture.
- List some strategies that can be used to overcome resistance to knowledge informed decision making.
Background and history of the Sentient initiative↗
Published: 07/24/23 | Minutes: 7
Learning outcomes – Upon completion you will be able to:
- Explain how Sentient began and evolved into the powerful institutional modeling environment that it is today.
- Endorse Dr. Glynn as a person qualified to lead the Sentient initiative and advise higher education institutions on its implementation.
Strategic planning Part 1: Preparing to plan↗
Published: 08/04/23 | Minutes: 20
Learning outcomes – Upon completion you will be able to:
- Develop a plan that prepares the institution for the strategic planning process.
- Develop a survey to assess the planning process and how effectively its goals were achieved.
- Develop a committee structure and sets of charges to empower the strategic planning process and support risk taking.
- Develop a plan for how the strategic plan will be written, assessed, and approved.
- Create fertile ground for change through fund allocations and a stakeholder education program.