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G Squared Higher Ed Consulting

Transforming Research into Operational Effectiveness

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      • Institutional Identity & Clarity
      • Integrative Strategy, Planning, & Organizational Design
      • Knowledge Infrastructure & Decision Culture
      • Operational Excellence
      • People, Success, Assessment & Continuous Improvement
      • Sentient Knowledge Map Technology & Implementation
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Knowledge Infrastructure & Decision Culture

Each module includes a blend of activities—workshops, one-on-one or small-group consultations, and large-audience presentations—designed to meet your specific goals and deliverables. All offerings can be customized or combined to create an engagement tailored to your institution’s needs.

Module 2A — Integrative Thinking & Backward Design for Leadership

Deliverable: Provide leadership teams with:

  • Integrative Thinking training (Ch. 6.1–6.2)
  • Backward design institutional planning exercises (Ch. 6.3)
  • Structural coherence mapping (tying people, resources, workflows)
Module 2B — Metrics-Informed Decision Making

Based on Chapter 7’s comprehensive treatment of metrics, including what they are, how to select them, and how to use them faithfully.

Includes:

  • KPI design & validation
  • Metric taxonomy workshop
  • Cost-saving “metric adoption optimization” (Ch. 7.3)
  • Development of institutional metric dictionary
Module 2C — Building a Transparent, Trust-Generating Information Environment

Using Chapter 8 (“Use Transparency and Active Information Sharing…”) .

Deliverable:

  • Information-sharing protocols
  • Rumor reduction strategy (Ch. 8.4)
  • Shared governance refresh (Ch. 8.5)
  • Fact-based discussion transformation toolkit

Chapter references are to Metrics, Mapping, and Modelling for Masterful Management in Higher Education (Emerald Press. 2025)

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Check out the chapter summaries, learning outcomes, and additional information.

Have you checked your campus library? Our book may already be in its collection. If not, ask them to add it.

Meet Our Founder

Learn about Dr. Graham Glynn↗—the vision, values, and research-to-results philosophy that guides our work.

  • Watch Dr. Glynn's interview↗ (six minutes) by Dr. Mirta Martin, President of Fairmont State University.
  • Explore presentations and events where Dr. Glynn has spoken on improving university operations.
  • Learn more about the Higher Education Leadership Learning Online (HELLO) Community, established by Dr. Glynn to support higher education leaders.

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