I’m excited to share my recently published book chapter from Metrics, Mapping, and Modelling for Masterful Management in Higher Education (Emerald Press, 2025) entitled Plan And Clearly Communicate Information About Courses, And Their Sections.
Chapter 11 tackles a part of institutional complexity that students feel immediately and campuses struggle to manage quietly in the background: how courses are planned, revised, scheduled, and clearly communicated through the many moving parts of course sections. It shows how to integrate courses and sections into an institutional model (including a practical change-management tracking process) so decisions about redesign, approvals, and implementation don’t disappear into email threads and committee minutes. Readers learn how Sentient Knowledge Map tools can support planning for course delivery periodicity, flag special-purpose or program-authorized courses, and document special relationships between courses (such as linked sequences or shared requirements). The chapter also emphasizes how sections add another layer of variability—capturing delivery modes and term lengths, instructor-specific pedagogical and assessment approaches, and skill-focused course designations—so stakeholders can understand what is being offered, why it is offered that way, and how changes ripple across programs and schedules.
Many of the book’s chapters have a companion video which can be viewed for free on the Higher Education Leadership Learning Online Community web site. Visit the site to see the complete and evolving list.
If you’re involved in higher-ed leadership, strategy, assessment, or institutional research, I’d love for you to take a look at the chapter and add your comments below. If you would like assistance implementing any of the ideas addressed, please compete a consultation request form – the first hour is free for any institution.
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