I’m excited to share my recently published book chapter from Metrics, Mapping, and Modelling for Masterful Management in Higher Education (Emerald Press, 2025) entitled Network and Leverage Mutual Support – The HELLO Community.
Chapter 26 introduces the Higher Education Leadership Learning Online Community (HELLO-C) as the “third leg of the stool” supporting the broader Sentient Initiative—alongside the Sentient Knowledge Map (SKM) and this book. HELLO-C is a no-cost, not-for-profit, grassroots community of practice built to help higher-education leaders connect, share resources, and learn from peers, now serving a worldwide network of 7,000+ followers and members. The chapter explains what the HELLO-C website includes, how membership works, and why the community matters: it enables the human side of institutional improvement—networking, mutual support, and peer-led knowledge sharing—at a scale a single campus can’t achieve alone. It also shows how HELLO-C and the SKM strengthen each other: the SKM links out to community resources and conversations, while HELLO-C provides the living relationships, collaboration, and real-world exchange that help keep the model grounded and evolving. Together, they pair a vibrant professional network with a powerful way to represent the complexity of running a higher education institution.
Many of the book’s chapters have a companion video which can be viewed for free on the Higher Education Leadership Learning Online Community web site. Visit the site to see the complete and evolving list.
If you’re involved in higher-ed leadership, strategy, assessment, or institutional research, I’d love for you to take a look at the chapter and add your comments below. If you would like assistance implementing any of the ideas addressed, please compete a consultation request form – the first hour is free for any institution.
Discover more from G Squared Higher Ed Consulting
Subscribe to get the latest posts sent to your email.